3.9.2.1 Type of Interchange Activity

3.9.2.1 Type of Interchange Activity
The type of interchange facilities that may be provided at a station include:
• Bicycle racks
• Bus stopping areas ranging from a single on-street bus stop, to dedicated bus bays
or off-street bus/rail interchanges
• Tram zones
• Ferry wharves
• Taxi zones
• Kiss ‘n Ride zones (including accessible drop off areas)
• Car parking ranging from small off-street at-grade car parks to large multi-storey
car parks (including accessible parking zones)
The type of existing and proposed interchange activities must be understood in order to
develop a schedule of operational and functional requirements. The range of interchange
activities will determine the basic requirements for:
• Transport circulation routes (e.g. bus, taxi, kiss-n-ride)
• Passenger circulation routes
• Passenger facilities associated with interchanges (e.g. signage, canopies, seats)
• Operational facilities associated with interchanges (e.g. bus bays, timetables, driver
toilets)
Passengers dislike having to interchange for many reasons. These include:
– The length of time taken to interchange
– the inconvenience of long walking distances between services
– The confusion of navigating unfamiliar interchanges
– The security risk of waiting between services
– The discomfort of waiting in the heat/cold/rain/sun/wind or connecting
services.